Privacy Policy
This website is operated by:
Tasha Hériché, EI – tasha love design
Studio Parole is a brand of tasha love design.
SIREN: 799 220 405
SIRET: 799 220 405 00036
Business location: Nîmes, France
Website: studioparole.shop
For questions regarding this Privacy Policy or your personal data, please contact:
Tasha Hériché
Email: contact@studioparole.shop
Depending on how you use the website, we may collect the following types of personal data:
Order and customer information
- First and last name
- Billing address
- Shipping address
- Email address
- Telephone number, where required for delivery
- Products ordered
- Order value and transaction information
- Order history
- Information relating to returns, refunds or customer service requests
Account information
If you create a customer account, we may collect the information necessary to create and manage that account, including your name, email address, billing and shipping details and order history.
Information you provide to us
If you contact us through a form or by email, we may collect your name, email address and the information contained in your message.
For personalized products, we may also collect the wording, text or other information that you provide for the creation of your custom item.
Technical and website information
Certain technical information may be collected automatically when you visit the website, such as your IP address, browser type, device information and website activity.
The use of cookies and similar technologies is explained separately in our Cookie Policy.
We use personal data where necessary to:
- Process and manage your orders
- Take payment and provide order confirmation
- Produce, fulfil and deliver your purchases
- Create personalized products when requested
- Communicate with you about an order
- Respond to questions or customer service requests
- Manage returns, refunds or complaints
- Maintain customer accounts
- Prevent fraud and maintain the security of the website
- Comply with accounting, tax and other legal obligations
- Improve the operation and usability of the website
- Send marketing communications where you have agreed to receive them
We do not sell your personal information.
Under the General Data Protection Regulation (GDPR), we process personal data on one or more of the following legal bases:
Performance of a contract
When processing is necessary to accept, produce, fulfil, deliver or otherwise manage your order.
Legal obligation
When we are required to retain or process information to comply with accounting, tax, consumer protection or other legal requirements.
Legitimate interests
Where necessary for the appropriate operation and security of the store, customer service, fraud prevention and improvement of our services, provided that these interests do not override your rights and freedoms.
Consent
Where you have actively agreed to a particular use of your data, such as optional marketing communications or non-essential cookies.
Where processing is based on consent, you may withdraw that consent at any time.
Payments are processed securely through the payment providers made available at checkout.
Studio Parole does not directly store your full payment-card details.
Payment providers may collect and process information necessary to complete your payment, prevent fraud and comply with their own legal obligations.
Their processing of your information is also subject to their own privacy policies.
Studio Parole uses third-party print-on-demand and fulfilment providers to produce and ship products.
Depending on the product ordered, your information may be shared with:
Printful
and/or
Printify
Only information necessary to produce and deliver your order is provided, such as your name, shipping address, contact details and the products you have ordered.
These fulfilment companies may work with additional production partners and delivery carriers in order to complete your order.
We may share personal data with trusted third-party service providers where necessary to operate the website and fulfil our obligations to customers.
These may include:
- Website hosting providers
- WooCommerce and associated technical services
- Payment processors
- Print-on-demand and fulfilment services
- Shipping and delivery companies
- Email service providers
- Website security and backup services
- Analytics providers, where enabled and subject to applicable consent requirements
- Professional advisers or authorities where required by law
These service providers receive only the information reasonably necessary to perform their services.
If Studio Parole offers an email newsletter or promotional emails, these will only be sent in accordance with applicable data-protection and electronic-marketing rules.
Where consent is required, you will be asked to actively opt in.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending transactional messages necessary to manage an order you have placed.
We keep personal data only for as long as necessary for the purpose for which it was collected or for the period required by law.
In particular:
Order and accounting records may be retained for up to 10 years where necessary to comply with French accounting and legal obligations.
Customer information used for commercial or marketing purposes may generally be retained for the duration of the commercial relationship and for up to 3 years following the end of that relationship or the customer's last relevant interaction, unless a different legal requirement applies.
Customer accounts that remain inactive may be deleted or anonymized after an appropriate period of inactivity.
Customer service correspondence is retained only for as long as reasonably necessary to resolve the enquiry or protect our legal interests.
Some information may be retained for longer where required for legal claims, fraud prevention or compliance with a legal obligation.
Some of the service providers used to operate Studio Parole may process personal data outside the European Economic Area.
Where personal data is transferred internationally, appropriate safeguards are used where required by applicable law. These may include adequacy decisions, Standard Contractual Clauses approved by the European Commission or other legally recognised transfer mechanisms.
Studio Parole may use cookies and similar technologies for purposes such as:
- Operating the shopping cart and checkout
- Remembering website preferences
- Maintaining website security
- Measuring website usage
- Improving the customer experience
Certain cookies are necessary for the website and online store to function.
Where consent is legally required for non-essential cookies, these technologies will only be used after you have made your choice through the cookie consent system.
For detailed information about the cookies used on this website and to manage your preferences, please consult our Cookie Policy.
We take appropriate technical and organisational measures designed to protect personal data against accidental loss, unauthorized access, alteration, disclosure or misuse.
The website uses encrypted HTTPS connections for the transmission of information.
Access to personal data is limited to persons and service providers who reasonably require that information for the operation of the store or fulfilment of an order.
No method of transmission or storage can, however, be guaranteed to be completely secure.
Under applicable data-protection law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data in certain circumstances
- Request restriction of processing
- Object to certain processing
- Request portability of your personal data where applicable
- Withdraw your consent at any time where processing is based on consent
Some rights may be limited where we are legally required to retain information, for example accounting records relating to completed orders.
To exercise your rights or ask a question about your personal data, contact:
Tasha Hériché
Email: contact@studioparole.shop
We may need to verify your identity before responding to certain requests.
If you believe that your personal data has not been handled appropriately, you may lodge a complaint with the French data-protection authority:
Commission Nationale de l’Informatique et des Libertés (CNIL)
www.cnil.fr
You may also contact us first so that we have an opportunity to address your concern.
We may update this Privacy Policy from time to time to reflect changes to the website, our services, the tools we use or applicable legal requirements.
The latest version will always be published on this page.
Last updated: September 2026
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